Shipping and Store Policies

Shipping Time
In stock orders are currently shipping same to next business day. Once shipped, orders usually arrive in 2 to 5 business days to domestic US addresses. This time is an estimate and is not guaranteed. Deliveries can take longer depending on your location and carrier delays. See the international section below for shipping information. Orders paid by Paypal e-check are not shipped until the payment clears--usually 3 to 4 business days.

Ship to address
We will ship to the shipping address that you provide in the "Ship to" field. Please check this address on the final checkout page to confirm that it is correct to avoid reship charges and lost packages. Packages "returned to sender" or "not deliverable" for wrong address, etc. are charged actual postage to reship. Actual postage will be deducted from your credit if you refuse a package or do not want a "non deliverable" package resent. If paying by Paypal, we do not use the shipping address provided on the paypal payment--we use the one provided at checkout on this website.

Free Shipping Offer
Free shipping applies to all U.S. orders (including APOs, Hawaii, Alaska, and U.S. Territories) with no minimum order. Shipping method is usually via 1st class mail, priority mail, or Fedex ground. Delivery is usually 2 to 5 business days once shipped but is not guaranteed. We usually do not ship parcel post but reserve the right to do so if the package costs more than $25.00 to ship in the US. Faster shipping methods including Fedex 3 day, 2 day and next day air are available. Please contact us for rates.

International Orders
International orders do not receive free shipping. *** Please note that we are not responsible for custom charges (VAT or any other duties). These will be billed separately by your local tax authorities.

Please allow plenty of time for your package to arrive. Most are received within 10 business days but have taken as long as 6 weeks to arrive, although rare. We ship via USPS airmail, global priority mail, and express mail depending on the weight/value.

Payment
We accept Visa, MasterCard, Discover, American Express, and Paypal. Cloth Diapers Inc will appear on your statement.

You may also pay by money order. Please ship to: 276 North West Cir NW, Cleveland, TN 37312. Your order will ship when we receive the money order. ***Orders placed with an e-check through Paypal will not ship until the e-check has cleared which is usually 3 to 4 business days.

Returns and Refunds
Returns are accepted on unwashed/unused items. Items received after 45 days are eligible for store credit or exchange only. Items are not returnable after 90 days. Refunds will not be given for packages in transit. There is no restocking fee for exchanges or refunds by store credit. Due to credit card processing fees and the high cost to ship packages all refunds to credit card or paypal will be charged a 5% return charge and the actual shipping cost deducted if you received free shipping.

Exchanges usually ship for free to US addresses. We may ask for help with reshipping costs if the return is large and expensive to reship. You are responsible for all costs in returning a package to us. If we made an error on your order we will either send a postage paid mailer or reimburse you for shipping charges. For new defective merchandise please contact us for instructions.

Package returns (i.e. The Everything Package) are calculated by adding up the items kept as if purchased individually from the website. That total minus the original invoice, minus shipping costs if applicable, minus 5% is the amount refunded.

Layaways
Please create an account with us. Choose the Layaway option at checkout. We will contact you or you may call us with your credit card information. You will be charged a 20% down payment to hold the order until paid in full. We ask that layaways are paid within 6 months. You can make a layaway payment online (click on Layaway Payment in the left menu bar) or call us when you would like to make payments at 1-888-879-2869. If you need to cancel your FuzziBunz Store layaway, you can either choose a gift certificate for the amount paid or receive a refund of monies paid with a $15.00 cancellation charge.

Privacy
We respect your privacy. We do not share or sell any information you provide us.